FAQs

Welcome to VEGEMITE’s frequently asked questions and answers

We hope to answer any questions you may have about our products here. If you need any further information, please contact our Consumer Care team on 1800 571 833 (AUS) and 0800 532 455 (NZ), or via our Contact Us form.

Vegemite FAQs

The ingredients in VEGEMITE have not changed since it was first introduced in 1923. Our recipe is a closely guarded secret, however we can tell you it’s rich in B vitamins, contains virtually no fat, and contributes almost no kilojoules to the diet.

The B vitamins (thiamin B1, riboflavin B2, niacin B3 and folate) in VEGEMITE help to provide vitality to help get your day started. Thiamin is essential for brain function, Riboflavin supports your nervous system, Niacin is essential for energy release and Folate helps to fight fatigue.

VEGEMITE should be enjoyed as part of a balanced, varied diet and active lifestyle.

Approximately 80 per cent of households across Australia have VEGEMITE in their pantries

VEGEMITE continues to be Australia’s most popular yeast spread* with more than 22 million jars of VEGEMITE manufactured every year.

Australians spread about 1.2 billion serves of VEGEMITE on toast, bread or biscuits every year. If this was all placed end to end, it would go around the world three times.

*Nielsen Scan Australia. MAT to 04/10/2020

VEGEMITE has been made in Australia since it was first launched in 1923. VEGEMITE’s home is at the manufacturing plant located in Port Melbourne, Victoria.

You may be surprised to know that an average five gram serve of VEGEMITE has a similar amount of sodium as 1-2 slices of bread or a bowl of cereal.

VEGEMITE products are certified kosher by Kosher Australia and the kosher status is denoted by a ‘K’ before the ‘best before’ date. Further information regarding certification can be found by visiting their website at www.kosher.org.au.

VEGEMITE is certified Halal by The Australian Federation of Islamic Councils. VEGEMITE is made on a dedicated production line and does not contain or come into contact with any animal derived ingredients and the yeast in the product has been processed to ensure the product is alcohol free.

VEGEMITE Squeezy has been introduced to make it easier for your VEGEMITE to be squeezier – whether you’re preparing your trusty VEGEMITE sandwich or adding VEGEMITE to your favourite dish.

A recent survey by the VEGEMITE team at Bega Cheese Limited found that 58 per cent of Australians are experiencing cross-contamination when preparing their breakfast – that’s right, butter was making its way into 58 percent of respondents’ VEGEMITE jars! At VEGEMITE, this is serious stuff – the introduction of VEGEMITE Squeezy marks the official end of butter making its way into the VEGEMITE jar!

VEGEMITE Squeezy is an addition to the existing VEGEMITE range – it will not replace your much-loved VEGEMITE jars.

VEGEMITE Squeezy is proudly made in Port Melbourne, the home of VEGEMITE.

VEGEMITE Squeezy is available in a 200g & 350g bottle. Available in all major supermarkets now.

Yes, the VEGEMITE Squeezy bottle, lid and label are recyclable through your kerbside recycling program.

You can listen and view the first ever HAPPY LITTLE VEGEMITES commercial on this website http://aso.gov.au/titles/ads/happy-little-vegemites/extras/

The following retailers sell VEGEMITE around the world. Please understand that as VEGEMITE has no affiliation with these retailers, we do not have control over product availability or price.

The following retailers sell VEGEMITE around the world. Please understand that as VEGEMITE has no affiliation with these retailers, we do not have control over product availability or price.

North America
Aussie Products www.aussieproducts.com

Everything Australian http://www.everythingaustralian.com/ausfood.html

United Kingdom

Germany
Australia Shop www.australiashop.com

Uluru Australian Center http://www.australien-versand.de/ located in Münster

Denmark
Australian Shop http://australiashop.dk/shop/

Sweden
The English Shop http://www.englishshop.se

Turkey
Atillas Getaway Travel Shop
Aydin karayolu uzeri, Acarlar village
Selcuk, Turkey

Netherlands

Japan
Daimaru stores

Bangkok
Tokyo Store in the MBK Centre

Hong Kong
Wellcome Stores Online http://www.wellcome.com.hk/zh_tw

Singapore
Cold Storage stores and online: http://www.coldstorage.com.sg/

Indonesia
Jakarta – Kem Chicks grocery in Kemang Raya
Jakarta – Ranch Market in Pondok Indah area

We pride our self on being made in Australia, for Australians since it launched down under in 1923. More than 90% of VEGEMITE’s ingredients are sourced from within Australia, with a small amount of yeast and other flavourings imported.

Around 98% of VEGEMITE is sold in Australia; the other 2% is sold overseas.

Happy little VEGEMITES rejoice! Australia’s favourite spread is now available in Gluten Free! The same great taste you love, now gluten free and FODMAP friendly.

VEGEMITE, as well as all our products, does not contain genetically modified material. We only use food ingredients that meet our strict criteria of safety and quality conform to all relevant legal requirements and importantly, respond to the preferences of our customers and consumers.

VEGEMITE is a shelf stable product and once opened can be stored in the cupboard or pantry right up until the best before date.

Yes, VEGEMITE is suitable for both vegans and vegetarians.

A young chemist by the name of Dr Cyril P Callister at the Fred Walker Cheese Company (became Kraft Foods in 1926) invented a tasty, spreadable paste labelled “Pure Vegetable Extract” in 1922.

The Fred Walker Cheese Company initiated a plan to have the Australian public officially name their spread. A national competition was launched offering a 50 pound prize pool and it was Fred Walker’s daughter who chose the winning name of VEGEMITE. In 1923, VEGEMITE first graced the shelves of grocers Australia wide. However VEGEMITE was not always the popular spread we know today, dominated by an English product, Marmite throughout the 1920s. After four years with VEGEMITE, Walker renamed his product “Parwill” to attempt a play on words “If Marmite…then Parwill”. The snappy pun did not sell the product so Walker reverted back to his first choice of name, VEGEMITE. To stimulate sales, he launched a vigorous two year coupon redemption scheme giving away a jar of VEGEMITE with every Fred Walker cheese product purchased. This campaign proved to be a huge success; consumers tried VEGEMITE and loved it.

In 1984, VEGEMITE made supermarket history in Australia by becoming the first product to be electronically scanned at a checkout. For a more detailed history of VEGEMITE follow this link: www.vegemite.com.au/heritage/vegemite-timeline/

We would always recommend that you speak with your health centre nurse or general practitioner to discuss your baby’s individual dietary requirements, however, as a guide the perfect time to introduce VEGEMITE is when your baby is enjoying a variety of solid foods.

The VEGEMITE name and logo are registered trade marks. If you would like to use the VEGEMITE name or logo you must have written permission from us. Any use of the VEGEMITE name and logo without our permission may be infringing our intellectual property rights

Gluten free yeast! The recipe only contains gluten free yeast in order to create the Gluten Free VEGEMITE as opposed to regular Vegemite which is made of yeast that contains gluten.

Yeast that is used in regular VEGEMITE has been fed gluten therefore the carefully selected yeast used to create Gluten Free VEGEMITE has only been fed food sources that do not contain any traces of gluten.

At Vegemite we are conscious that there is a high expectation on the product innovations that we release and we didn’t want to disappoint. It’s taken 2 years, and a complex formation to nail, but we are really proud of the result!

Seeing as 1 in 4 consumers are avoiding gluten in their diets, it painted the picture for us that VEGEMITE was until now unable to be enjoyed by a large percentage of Australians.

We take measures to ensure the production lines are segregated and thoroughly cleaned. We also perform gluten testing on the final product.

Tastes like VEGEMITE! Our Gluten Free VEGEMITE completed sensory testing and it passed as original VEGEMITE. Hooray!

No, the line is priced the same as VEGEMITE Salt Reduced. We want to ensure that VEGEMITE is made available to all Australians and not create any barriers in pricing. The recommended retail price is $4.89 for 280g.

Whilst we can’t confirm availability within individual stores, our Gluten Free VEGEMITE is available in all major supermarkets nationally.

VEGEMITE has not altered Original VEGEMITE; VEGEMITE 40% Less Salt^ is a new addition to our VEGEMITE product range. 

VEGEMITE 40% Less Salt^ has been specifically formulated to have the great VEGEMITE taste, with 40% less salt than Original VEGEMITE.

^40% less sodium (and salt) when compared to original VEGEMITE.

Following rigorous research and development, VEGEMITE has released a product with a Mitey VEGEMITE taste and 40% less salt than Original VEGEMITE.

VEGEMITE 40% Less Salt^ is a new addition to the product range and doesn’t replace Original VEGEMITE.

^40% less sodium (and salt) when compared to original VEGEMITE.

Our research has indicated that older Australians, as well as families with children are looking to reduce their salt intake. Therefore, it was important that we introduced a VEGEMITE product that all Australians can continue to enjoy – whether it’s for breakfast, lunch or tea.

You might be familiar with our 25% Reduced Salt VEGEMITE – our latest innovation, VEGEMITE 40% Less Salt^, is a further improvement on this product. We’re proud to release a product that has the mighty VEGEMITE taste, just with less salt.

^40% less sodium (and salt) when compared to original VEGEMITE.

Afterpay FAQs

Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks. For example, if you purchase an item for $200, you pay 4 instalments of $50. There is no additional cost to use Afterpay so long as you pay on time. All of your payments are interest-free and you will receive your order straight away.

Get what you want now and pay for it over 4 equal fortnightly payments. There’s no interest or fees for on time payment and get your items delivered now!

Simply shop online and add items to your shopping bag and checkout as normal. At checkout choose Afterpay as your payment method. First time customers will need to register with Afterpay and provide payment details as usual, returning customers simply log in to make their purchase. It’s that easy!

All you need is:

1. A payment card
2. To be over 18 years of age
3. To be a resident of the country offering Afterpay (Australia)

Afterpay can only be applied to purchases made on the VEGEMITE website.

Afterpay is only available to Australian customers. You must have a local billing address and a local mobile phone number. Customers with international billing addresses will not be able to set up an account with Afterpay.

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make payments before their schedule pay dates, you may do so through your Afterpay account. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

If you fail to make a payment, you will be charged a $10 late payment fee by Afterpay, and an additional $7 fee if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order amount. For more details, please see terms and conditions: afterpay.com/terms

Afterpay orders are delivered as per our standard shipping time frame after you complete your order online. Visit our terms and conditions page for more information by clicking here.

Yes, transaction value limits apply to purchases made on the VEGEMITE website using Afterpay. Afterpay is available for online orders up to $1,000.

Afterpay is available for all products on the VEGEMITE website.

We do not provide refunds or exchanges for change of mind purchases. If the goods you purchased are faulty or damaged, you may be eligible for a refund, exchange or repair. If a refund is required, Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay. Visit our terms and conditions page for more information by clicking here

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at help.afterpay.com.

We do not provide refunds or exchanges for change of mind purchases. If the goods you purchased are faulty or damaged, you may be eligible for a refund, exchange or repair. If a refund is required, Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay. Visit our terms and conditions page for more information by clicking here

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at help.afterpay.com.

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, terms as well as Afterpay’s Privacy Policy which can be found at afterpay.com/privacy-policy.

If you have any questions about your Afterpay account, please contact Afterpay directly at help.afterpay.com.

Please refer to our Terms of Use for full details about how your order is processed and shipped and the process for returns.

Mitey Store & Shipping FAQs

We will aim to dispatch your order within 1-2 working days of receiving your order (Monday to Friday, excluding public holidays in Victoria, Australia). You will receive an email from AusPost with your tracking number once your order has been dispatched. Processing may take longer during certain times of year, such as prior to Christmas each year.

We do not process orders until our relevant payment processor, (Stripe, PayPal or AfterPay) confirms to us that it has received payment for the relevant Goods.

Delivery of your order in Australia is between 3 – 10 business days from the dispatch date. We usually use Australia Post for our deliveries. Australia Post’s delivery times vary depending on delivery location and are subject to change. We do not have any control over delivery times once orders have been dispatched from our warehouse. International orders can take 2- 6 weeks depending on location.

For information on Australia Post’s standard delivery times and delivery terms for Australian and international deliveries, please visit Australia Post.

Once your order has been shipped, you will receive a message from Australia Post with your tracking number. You can track the shipment of goods via Australia Post by entering your tracking ID number here.

Goods are not available for collection. They will be dispatched to the delivery address that you provide to us in the order for the Goods. We will notify you when the Goods will be dispatched.

Delivery charges cover packaging and delivery cost. Delivery charges will be charged in addition to the prices of Goods purchased from us. Flat rate shipping is $10 AUD for Australian metro orders and $15 AUD for Australian regional areas, and $15 NZD to New Zealand, and $30 AUD to United Kingdom, United States of America and Canada. The delivery fee is set out in the ‘Cart’ section of the Website when you place an order for Goods. Additional costs apply for Express Shipping options when available (depends on location).

We currently permit international orders for delivery to New Zealand, United Kingdom, United States of America and Canada only.

International orders are not subject to Australian Goods and Services Tax (GST), but may be subject to local applicable duties, fees, levies and taxes. They may also be subject to charges for customs clearance under local customs laws or formalities. These are levied by the importing country at the time that the Goods are delivered to your destination country. The recipient of international orders, as the importer, is responsible for paying all applicable local duties, fees, levies, taxes and charges for customs clearance.

For orders for goods to be shipped to:

If you are purchasing goods for delivery to someone else overseas, you should ensure that they are aware that they are responsible for any such additional charges, if applicable.

We do not provide refunds or exchanges for change of mind purchases. When you purchase clothing through the Services, please ensure that you select your correct size, and or enter the correct name on your personalised Vegemite jar.

When placing an order for a personalised item, you are responsible for ensuring all details regarding the personalisation submitted are correct, including correct spelling.  Once a personalisation order is placed, this order is final and we are unable to amend any personalised orders once placed.

Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. We will replace the item (or at our discretion we may repair or refund you) within a reasonable time.

If the Goods are faulty or damaged, please email us at info@vegemite.com.au, and include the following information:

  • the order number;
  • clear photograph(s) of the Goods; and
  • a description of the Goods and the fault.

If the Goods are faulty or damaged, we will let you know whether you need to return the item to us and if so, we will send you a prepaid satchel. Please place the faulty Good in the prepaid satchel, when you receive it, and post it back to us.

Please return items within 28 days of the date you receive them.

Where an item is damaged through misuse or abnormal use, we will not provide a refund, exchange or repair.

We will require satisfactory proof of purchase before providing a remedy under the Australian Consumer Law.

If you have purchased Goods through the Website using Afterpay and you wish to return them in accordance with these Terms, you will still be subject to your agreement with Afterpay. You will be liable to continue to make your scheduled payments to Afterpay, in accordance with the terms of your agreement with Afterpay until we have issued a refund to Afterpay for those Goods. Any refund issued to you will be in accordance with Afterpay’s Terms. Please see Afterpay’s Terms for more information.

Please refer to our Terms of Use for full details about how your order is processed and shipped and the process for returns.