Welcome to VEGEMITE’s frequently asked questions and answers

We hope to answer any questions you may have about our products here. If you need any further information, please contact our Consumer Care team on 1800 571 833 (AUS) and 0800 532 455 (NZ), or via our Contact Us form.

Mitey Meals FAQs

You might have noticed that VEGEMITE has debuted a limited-edition new look! Our MITEY MEALS labels have just landed in supermarkets across Australia. We’ve released a limited number of these jars, which celebrate the great ways that you can enjoy VEGEMITE – to make your dishes Taste Like Australia by adding a dash of VEGEMITE. 

While we know that VEGEMITE on toast is an all-time favourite – VEGEMITE lovers often let us know that it’s a delicious flavour that can be used as an ingredient in cooking – and sometimes the secret ingredient in their cooking.  

The MITEY MEALS labels celebrate the many ways that VEGEMITE is enjoyed – from the Barty Parmy to the secret ingredient in your much-loved Bolognese. 

No – fear not! We’ve just introduced limited-edition labels to celebrate the great ways that you can enjoy VEGEMITE. 

The six MITEY MEALS that have been chosen are a nod to the ways that the nation’s beloved VEGEMITE is most enjoyed – but with a VEGEMITE twist. 

No, of course not! Inside our MITEY MEAL labelled jars/squeezy is the same VEGEMITE you know and love. We’ve added a tasty recipe QR Code to help you add VEGEMITE to your favourite dishes. 

We have included a QR code on the label so you can use your camera phone to scan it to take you straight to the recipe on the website! 

You can also head to our recipes page.

We have 6 different meals on the labels – Bolognese, Pho, Stir Fry, Barty Parmy, Nachos, Pizza!

VEGEMITE toast is (rightly) loved by many – but here at VEGEMITE, we’re chuffed that cooking with VEGEMITE is on the rise. The MITEY MEALS labels celebrate the great ways to cook with, and enjoy, VEGEMITE! 

The MITEY MEALS labels are limited edition and will only be on shelves for a short time! 

The MITEY MEALS labels will be available at all retailers who sell VEGEMITE’s 150, 380 and 560g jars and 200g and 350g VEGEMITE Squeezy.

Vegemite FAQs

The ingredients in VEGEMITE have not changed since it was first introduced in 1923. Our recipe is a closely guarded secret, however we can tell you it’s rich in B vitamins, contains virtually no fat, and contributes almost no kilojoules to the diet.

The B vitamins (thiamin B1, riboflavin B2, niacin B3 and folate) in VEGEMITE help to provide vitality to help get your day started. Thiamin is essential for brain function, Riboflavin supports your nervous system, Niacin is essential for energy release and Folate helps to fight fatigue.

VEGEMITE should be enjoyed as part of a balanced, varied diet and active lifestyle.

Approximately 80 per cent of households across Australia have VEGEMITE in their pantries

VEGEMITE continues to be Australia’s most popular yeast spread* with more than 22 million jars of VEGEMITE manufactured every year.

Australians spread about 1.2 billion serves of VEGEMITE on toast, bread or biscuits every year. If this was all placed end to end, it would go around the world three times.

*Nielsen Scan Australia. MAT to 04/10/2020

VEGEMITE has been made in Australia since it was first launched in 1923. VEGEMITE’s home is at the manufacturing plant located in Port Melbourne, Victoria.

You may be surprised to know that an average five gram serve of VEGEMITE has a similar amount of sodium as 1-2 slices of bread or a bowl of cereal.

VEGEMITE products are certified kosher by Kosher Australia and the kosher status is denoted by a ‘K’ before the ‘best before’ date. Further information regarding certification can be found by visiting their website at www.kosher.org.au.

VEGEMITE is certified Halal by The Halal Certification Authority (HCA). VEGEMITE is made on a dedicated production line and does not contain or come into contact with any animal derived ingredients and the yeast in the product has been processed to ensure the product is alcohol free.

VEGEMITE Squeezy has been introduced to make it easier for your VEGEMITE to be squeezier – whether you’re preparing your trusty VEGEMITE sandwich or adding VEGEMITE to your favourite dish.

A recent survey by the VEGEMITE team at Bega Cheese Limited found that 58 per cent of Australians are experiencing cross-contamination when preparing their breakfast – that’s right, butter was making its way into 58 percent of respondents’ VEGEMITE jars! At VEGEMITE, this is serious stuff – the introduction of VEGEMITE Squeezy marks the official end of butter making its way into the VEGEMITE jar!

VEGEMITE Squeezy is an addition to the existing VEGEMITE range – it will not replace your much-loved VEGEMITE jars.

VEGEMITE Squeezy is proudly made in Port Melbourne, the home of VEGEMITE.

VEGEMITE Squeezy is available in a 200g & 350g bottle. Available in all major supermarkets now.

Yes, the VEGEMITE Squeezy bottle, lid and label are recyclable through your kerbside recycling program.

You can listen and view the first ever HAPPY LITTLE VEGEMITES commercial on this website http://aso.gov.au/titles/ads/happy-little-vegemites/extras/

The following retailers sell VEGEMITE around the world. Please understand that as VEGEMITE has no affiliation with these retailers, we do not have control over product availability or price.

The following retailers sell VEGEMITE around the world. Please understand that as VEGEMITE has no affiliation with these retailers, we do not have control over product availability or price.

North America
Aussie Products www.aussieproducts.com

Everything Australian http://www.everythingaustralian.com

United Kingdom
ASDA www.asda.com
Tesco www.tesco.com
EH Booth
Ocado www.ocado.com
Wm Morrisons Supermarkets PLC www.morrisons-corporate.com
Turner & Price www.turner-price.com
Holleys Fine Foods www.holleysfinefoods.com
BDE Buying Group
Country Range Group
Fine Food Wholesale

Australia Shop www.australiashop.com

Uluru Australian Center http://www.australien-versand.de/ located in Münster

Australian Shop http://australiashop.dk/shop/

The English Shop http://www.englishshop.se

Atillas Getaway Travel Shop
Aydin karayolu uzeri, Acarlar village
Selcuk, Turkey


Daimaru stores

Tokyo Store in the MBK Centre

Hong Kong
Wellcome Stores Online http://www.wellcome.com.hk/zh_tw

Cold Storage stores and online: http://www.coldstorage.com.sg/

Jakarta – Kem Chicks grocery in Kemang Raya
Jakarta – Ranch Market in Pondok Indah area

We pride our self on being made in Australia, for Australians since it launched down under in 1923. More than 90% of VEGEMITE’s ingredients are sourced from within Australia, with a small amount of yeast and other flavourings imported.

Around 98% of VEGEMITE is sold in Australia; the other 2% is sold overseas.

Happy little VEGEMITES rejoice! Australia’s favourite spread is now available in Gluten Free! The same great taste you love, now gluten free and FODMAP friendly.

VEGEMITE, as well as all our products, does not contain genetically modified material. We only use food ingredients that meet our strict criteria of safety and quality conform to all relevant legal requirements and importantly, respond to the preferences of our customers and consumers.

VEGEMITE is a shelf stable product and once opened can be stored in the cupboard or pantry right up until the best before date.

Yes, VEGEMITE is suitable for both vegans and vegetarians.

A young chemist by the name of Dr Cyril P Callister at the Fred Walker Cheese Company (became Kraft Foods in 1926) invented a tasty, spreadable paste labelled “Pure Vegetable Extract” in 1922.

The Fred Walker Cheese Company initiated a plan to have the Australian public officially name their spread. A national competition was launched offering a 50 pound prize pool and it was Fred Walker’s daughter who chose the winning name of VEGEMITE. In 1923, VEGEMITE first graced the shelves of grocers Australia wide. However VEGEMITE was not always the popular spread we know today, dominated by an English product, Marmite throughout the 1920s. After four years with VEGEMITE, Walker renamed his product “Parwill” to attempt a play on words “If Marmite…then Parwill”. The snappy pun did not sell the product so Walker reverted back to his first choice of name, VEGEMITE. To stimulate sales, he launched a vigorous two year coupon redemption scheme giving away a jar of VEGEMITE with every Fred Walker cheese product purchased. This campaign proved to be a huge success; consumers tried VEGEMITE and loved it.

In 1984, VEGEMITE made supermarket history in Australia by becoming the first product to be electronically scanned at a checkout.

We would always recommend that you speak with your health centre nurse or general practitioner to discuss your baby’s individual dietary requirements, however, as a guide the perfect time to introduce VEGEMITE is when your baby is enjoying a variety of solid foods.

The VEGEMITE name and logo are registered trade marks. If you would like to use the VEGEMITE name or logo you must have written permission from us. Any use of the VEGEMITE name and logo without our permission may be infringing our intellectual property rights. To apply to use the VEGEMITE trade dress, please submit an application form.

Gluten free yeast! The recipe only contains gluten free yeast in order to create the Gluten Free VEGEMITE as opposed to regular Vegemite which is made of yeast that contains gluten.

Yeast that is used in regular VEGEMITE has been fed gluten therefore the carefully selected yeast used to create Gluten Free VEGEMITE has only been fed food sources that do not contain any traces of gluten.

At Vegemite we are conscious that there is a high expectation on the product innovations that we release and we didn’t want to disappoint. It’s taken 2 years, and a complex formation to nail, but we are really proud of the result!

Seeing as 1 in 4 consumers are avoiding gluten in their diets, it painted the picture for us that VEGEMITE was until now unable to be enjoyed by a large percentage of Australians.

We take measures to ensure the production lines are segregated and thoroughly cleaned. We also perform gluten testing on the final product.

Tastes like VEGEMITE! Our Gluten Free VEGEMITE completed sensory testing and it passed as original VEGEMITE. Hooray!

No, the line is priced the same as VEGEMITE Salt Reduced. We want to ensure that VEGEMITE is made available to all Australians and not create any barriers in pricing.

Whilst we can’t confirm availability within individual stores, our Gluten Free VEGEMITE is available in all major supermarkets nationally.

VEGEMITE has not altered Original VEGEMITE; VEGEMITE 40% Less Salt^ is a new addition to our VEGEMITE product range. 

VEGEMITE 40% Less Salt^ has been specifically formulated to have the great VEGEMITE taste, with 40% less salt than Original VEGEMITE.

^40% less sodium (and salt) when compared to original VEGEMITE.

Following rigorous research and development, VEGEMITE has released a product with a Mitey VEGEMITE taste and 40% less salt than Original VEGEMITE.

VEGEMITE 40% Less Salt^ is a new addition to the product range and doesn’t replace Original VEGEMITE.

^40% less sodium (and salt) when compared to original VEGEMITE.

Our research has indicated that older Australians, as well as families with children are looking to reduce their salt intake. Therefore, it was important that we introduced a VEGEMITE product that all Australians can continue to enjoy – whether it’s for breakfast, lunch or tea.

You might be familiar with our 25% Reduced Salt VEGEMITE – our latest innovation, VEGEMITE 40% Less Salt^, is a further improvement on this product. We’re proud to release a product that has the mighty VEGEMITE taste, just with less salt.

^40% less sodium (and salt) when compared to original VEGEMITE.

Mitey Store FAQs

We will aim to dispatch your order within 1-2 working days of receiving your order (Monday to Friday, excluding public holidays in Victoria, Australia). You will receive an email from AusPost with your tracking number once your order has been dispatched. Processing may take longer during certain times of year, such as prior to Christmas each year.

We do not process orders until our relevant payment processor, (Stripe, PayPal or AfterPay) confirms to us that it has received payment for the relevant Goods.

Delivery of your order in Australia is between 3 – 10 business days from the dispatch date. We usually use Australia Post for our deliveries. Australia Post’s delivery times vary depending on delivery location and are subject to change. We do not have any control over delivery times once orders have been dispatched from our warehouse. International orders can take 2- 6 weeks depending on location.

For information on Australia Post’s standard delivery times and delivery terms for Australian and international deliveries, please visit Australia Post.

Once your order has been shipped, you will receive a message from Australia Post with your tracking number. You can track the shipment of goods via Australia Post by entering your tracking ID number here.

Goods are not available for collection. They will be dispatched to the delivery address that you provide to us in the order for the Goods. We will notify you when the Goods will be dispatched.

Delivery charges cover packaging and delivery cost. Delivery charges will be charged in addition to the prices of Goods purchased from us. Flat rate shipping is $8.95 AUD for Australian metro orders and $11.95 AUD for Australian regional areas, and $15 AUD to New Zealand.

Express Shipping rate for Australian metro orders is $11.95 AUD and $14.95 AUD for regional, and $20 AUD for New Zealand, and $35 AUD to United Kingdom, United States of America and Canada. The delivery fee is set out in the ‘Cart’ section of the Website when you place an order for Goods.

We currently permit international orders for delivery to New Zealand, United Kingdom, United States of America and Canada only.

International orders are not subject to Australian Goods and Services Tax (GST), but may be subject to local applicable duties, fees, levies and taxes. They may also be subject to charges for customs clearance under local customs laws or formalities. These are levied by the importing country at the time that the Goods are delivered to your destination country. The recipient of international orders, as the importer, is responsible for paying all applicable local duties, fees, levies, taxes and charges for customs clearance.

For orders for goods to be shipped to:

If you are purchasing goods for delivery to someone else overseas, you should ensure that they are aware that they are responsible for any such additional charges, if applicable.

Unfortunately we’re unable to make any changes to any online orders after your order is placed.

Unfortunately, unless the goods are faulty, we don’t offer refunds on non-clothing items or exchanges on any orders.

Clothing items purchased through our Mitey online store can be returned within 30 days of purchase date for a refund (excluding shipping costs), provided the following conditions are met:

• the item is a clothing item;
• the item is not a personalised item;
• the item must be unworn, unwashed, unused and in its original condition and packaging; and
• for swimwear, the hygiene stickers must be intact and in its original packaging.

If you have ordered a clothing item and would like a different size or colour, please return your items and reorder the size or item you would like.

How to return your items

If your items meet the above return conditions, please follow the below steps to return the clothing via our Australia Post Returns portal. Unless the Goods are faulty (see “Faulty Goods” section below), there is a $9.15 charge for returning your order which is payable through the Australia Post Returns portal.

1. Visit the Australia Post Returns portal to book in the exchange

2. Fill out the returns form and check your email for your return’s confirmation and the return label.

3. Pease ensure the return parcel is secure and includes both VEGEMITE’S return address (Fulfilio – Vegemite, 2 Maker Place, Truganina, VIC, 3029), and your address details and order number. Please check the label generated from Australian Post to ensure this information is correct and included.

4. Print and attach your return label to your parcel and drop your return parcel at any Australia Post Office or red Post Office Box.

5. Please allow 7 – 10 business days for return to be processed.

Please note you will need to accept Australia Post’s standard terms and conditions (including its Privacy Policy) to lodge a return through the Australia Post Returns portal.

Change of mind returns – International orders

Unfortunately, we do not offer refunds, returns or exchanges for change of mind purchases on international orders.

If you believe your goods are faulty, please see the “Faulty Goods” section below.

Faulty Goods

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

If the goods are faulty, incorrect, wrongly described, damaged or otherwise fail to meet a consumer guarantee, please email us at info@vegemite.com.au, and include the following information:

• the order number;
• clear photograph(s) of the goods; and
• a description of the goods and the fault or damage.

We may require you to return the goods to us. If so, we will send you a prepaid returns label for you to return the goods to us. We may also request further information in order to enable us to process your claim.

If you there is minor problem with the goods, we may choose to give you a free repair instead of a replacement or refund. Where this is a major problem with the goods, you have the right to ask for your choice of a replacement or refund.

Where an item is damaged through your misuse or abnormal use, we will not provide a refund, exchange, or repair.
We will require satisfactory proof of purchase before providing a remedy under the Australian Consumer Law.

If you have purchased Goods through the Website using Afterpay and you wish to return them in accordance with these Terms, you will still be subject to your agreement with Afterpay. You will be liable to continue to make your scheduled payments to Afterpay, in accordance with the terms of your agreement with Afterpay until we have issued a refund to Afterpay for those Goods. Any refund issued to you will be in accordance with Afterpay’s Terms. Please see Afterpay’s Terms for more information.

Please refer to our Terms of Use for full details about how your order is processed and shipped and the process for returns.

Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks. For example, if you purchase an item for $200, you pay 4 instalments of $50. There is no additional cost to use Afterpay so long as you pay on time. All of your payments are interest-free and you will receive your order straight away.

Get what you want now and pay for it over 4 equal fortnightly payments. There’s no interest or fees for on time payment and get your items delivered now!

Simply shop online and add items to your shopping bag and checkout as normal. At checkout choose Afterpay as your payment method. First time customers will need to register with Afterpay and provide payment details as usual, returning customers simply log in to make their purchase. It’s that easy!

All you need is:

1. A payment card
2. To be over 18 years of age
3. To be a resident of the country offering Afterpay (Australia)

Afterpay can only be applied to purchases made on the VEGEMITE website.

Afterpay is only available to Australian customers. You must have a local billing address and a local mobile phone number. Customers with international billing addresses will not be able to set up an account with Afterpay.

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make payments before their schedule pay dates, you may do so through your Afterpay account. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

If you fail to make a payment, you will be charged a $10 late payment fee by Afterpay, and an additional $7 fee if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order amount. For more details, please see terms and conditions: afterpay.com/terms

Afterpay orders are delivered as per our standard shipping time frame after you complete your order online. Visit our terms and conditions page for more information by clicking here.

Yes, transaction value limits apply to purchases made on the VEGEMITE website using Afterpay. Afterpay is available for online orders up to $1,000.

Afterpay is available for all products on the VEGEMITE website.

We do not provide refunds or exchanges for change of mind purchases. If the goods you purchased are faulty or damaged, you may be eligible for a refund, exchange or repair. If a refund is required, Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay. Visit our terms and conditions page for more information by clicking here

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at help.afterpay.com.

We do not provide refunds or exchanges for change of mind purchases. If the goods you purchased are faulty or damaged, you may be eligible for a refund, exchange or repair. If a refund is required, Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay. Visit our terms and conditions page for more information by clicking here

If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at help.afterpay.com.

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, terms as well as Afterpay’s Privacy Policy which can be found at afterpay.com/privacy-policy.

If you have any questions about your Afterpay account, please contact Afterpay directly at help.afterpay.com.

Please refer to our Terms of Use for full details about how your order is processed and shipped and the process for returns.

eGift Card FAQs

The Mitey eGift Card once purchased is activated immediately for use on VEGEMITE’s online store only. Select your items from the VEGEMITE online store and enter the unique eGift code at checkout to redeem the card. If the full cost of the purchase exceeds the value of the eGift card, you will have to pay the excess via our standard payment options to complete the transaction. 

No change will be given for any remaining eGift card value. The remaining eGift card value may be used in whole or part against future purchases until the Gift Card expires. To check your balance, you need to create a ‘My Account‘ and click on the coupons tab.

The Mitey eGift card can be used in-conjunction with offers, including Mitey Discount and Free Shipping. You cannot exchange your MITEY eGift Card for a different denomination or for cash.

Goods that are purchased solely, or in part with a Gift Card may be exchanged or returned subject to VEGEMITE’s exchange and returns policy.

For purchases where a multi-tender of a gift card and AfterPay, PayPal, Stripe (credit card) is used, the refund will be provided as a VEGEMITE eGift Card in the first instance and then via AfterPay PayPal, Stripe (credit card) for any remaining balance.

The Mitey10 discount code and other promotional offers cannot be used to purchase a MITEY eGift Card. 

Your MITEY eGift Card will be valid for use for 3 years (36 months) from the date of issue. You should use all of the remaining eGift Card Value before the expiry date, after the expiry date unused value will become the property of VEGEMITE.

MITEY eGift Cards cannot be cancelled once they are issued except if voided by VEGEMITE if their value is used or if they expire. We reserve the right to void any eGift Card that appears to have been defaced, mutilated, altered or tampered with in any way.

A re-issue of faulty or damaged Gift Cards is not available unless the fault or damage to the Gift Card is proven to be a result of the production process or otherwise due to the fault of VEGEMITE.

Treat your MITEY eGift Card like cash. Lost or stolen Gift Cards will not be replaced or refunded. The bearer of the Gift Card will be taken to be the owner of the Gift Card. You are responsible for the use and safety of your Gift Card. You are liable for all transactions on your Gift Card, except to the extent to which there has been fraud or negligence by us.